Our commitment to protecting your data rights under UK GDPR
Last updated: January 2024
grove-vertex is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we protect your rights and handle your personal data in accordance with these regulations.
grove-vertex acts as the data controller for personal data collected through this website and our services. As the data controller, we determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.
Contact details:
grove-vertex
47 Deansgate
Manchester, M3 2BW
United Kingdom
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.
You have the right to request a copy of the personal data we hold about you. This is commonly referred to as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to have inaccurate personal data corrected or completed if it is incomplete. We aim to respond to rectification requests within one month.
You have the right to request the deletion of your personal data in certain circumstances, including:
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month, though this may be extended by two months for complex requests.
Email: [email protected]
There is no fee for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
We process personal data only where we have a valid legal basis. The legal bases we rely on include:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to individuals' rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where a breach is likely to result in a high risk to individuals, we will also notify those individuals without undue delay.
Where we engage third-party processors to process personal data on our behalf, we ensure appropriate contracts are in place that require them to meet GDPR requirements and protect your data.
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office or transfers to countries with adequacy decisions.
If you are not satisfied with how we handle your personal data or respond to a request, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.